Refund, Returns, & Exhange Policy
EXCHANGE POLICY
If you need to exchange an item, please get in touch with us at twistandbend@gmail.com, and we will be happy to help. Please note that all exchanges must be made within 10 days of receiving your order (postal service date). Items must be returned in their original condition.
All items must be securely and safely packaged for shipping. Shipping costs for exchanged items will be the responsibility of the customer. Twist and Bend LLC reserves the right to refuse exchanges for items not in their original condition. Thank you for shopping with us!
Twist and Bend LLC reserves the right to refuse any returns.
TWIST & BEND LLC
REFUNDS POLICY
At Twist and Bend LLC, we want you to be happy with your purchase. If you’re not, we’re here to help. If you are not satisfied for any reason, we will gladly accept returns of unused items within 15-days from the date received (postal service date).
Please note that all returns must be made within 15 days of receiving your order, and refunds can only be made to the original payment method used at the time of purchase. All items must be securely and safely packaged for shipping. Shipping costs are non-refundable.
To start a return, please get in touch with us at TwistandBend@gmail.com. We will then provide you with further instructions on how to proceed.
If you are entitled to a refund, Twist and Bend LLC will issue the refund to your credit card within 10 days. Please note that it may take additional time for the credit to appear on your account. If you have any questions about your refund, please contact us at TwishtandBend@gmail.com.
Twist and Bend LLC reserves the right to refuse any returns.